Privacy Policy

Overview

We value your privacy. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and the choices you have regarding your information when you visit www.luchrist.com or use our services. You can also reach us directly at (682) 216-2106 for questions about this policy.

1. Information We Collect

We may collect the following personal information when you interact with us:

• Contact information: name, email address, phone number, billing address.
• Payment information: payment card details (processed securely by our payment processor; we do not store full card numbers on our servers).
• Appointment & service data: appointment date/time, service requested, stylist notes, and appointment history.
• Communications & preferences: opt-in status for SMS and email communications and marketing preferences.
• Technical information: IP address, browser type, device identifiers, and site usage data collected via cookies or analytics tools.

2. How We Use Your Information

We use personal information to:

• Schedule, confirm, and manage appointments.
• Send appointment reminders, transaction receipts, and service updates.
• Send marketing or promotional messages if you opt in to receive them.
• Improve our website, services, and customer experience.
• Respond to customer service inquiries and support requests.
• Comply with legal obligations.

3. Who We Share Information With

We do not sell or rent your personal information. We may share information with the following categories of third parties only as necessary:

• Service providers: third-party vendors who support booking, payment processing, email/SMS delivery, marketing platforms, or website hosting.
• Legal and regulatory authorities: when required by law or to protect our rights.

4. SMS Communications & Consent

By providing your mobile phone number, you consent to receive SMS messages from Luchrist Beauty Bar & Braids regarding appointment confirmations, appointment reminders, service updates, and promotional offers (only if you opt in). Message frequency varies. Message and data rates may apply.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message or calling us at (682) 216-2106.

SMS consent is not shared with third parties or affiliates.

How we display consent on web forms

To comply with carrier policies, you must include a clearly visible link to this Privacy Policy near the consent language on any web form that collects SMS consent. Below is a recommended, ready-to-use snippet you can paste into your booking form or signup form.

Place the link immediately next to the consent checkbox as shown above. As a best practice, also include a link to this Privacy Policy in the footer of every page on your website.

5. Cookies & Analytics

We use cookies and similar technologies to operate our website and collect anonymous analytics to help improve the user experience. You can control cookies through your browser settings; however, some features may not function without cookies enabled.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure—if we become aware of a breach that affects your personal data, we will notify you and regulators as required by law. For urgent privacy concerns, call (682) 216-2106.

7. Your Rights & Choices

You may contact us to:

• Access or obtain a copy of personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information (subject to legal and contractual requirements).
• Withdraw marketing consent or opt out of communications.

To exercise your rights, contact us at info@luchrist.com or call (682) 216-2106.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the most recent revision. If we make material changes, we will provide notice on our website.

9. Contact Information

If you have questions about this policy, please contact:

Luchrist Beauty Bar & Braids
4401 Little Rd, Suite 305
Arlington, TX 76106
Phone: (682) 216-2106
Email: info@luchrist.com
Website: www.luchrist.com